Privacy Policy

Effective Date: 17/04/2025

At The Berania, your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By engaging with our business, you agree to the practices described in this policy.

1. Who We Are

The Berania is a wellness service and we also provide educational tuition services operating via www.theberania.com. We are committed to maintaining the trust and confidence of our clients/ students and visitors to our website. We do not sell or trade personal information, and we work to ensure your data remains secure and confidential.

2. What Information We Collect

We may collect and process the following personal data:

• Full Name

• Telephone Number

• Age

• Email Address

In the course of delivering our services, clients may verbally share sensitive information, such as health-related details, during consultations or phone calls. While we do not actively collect or store this medical information, we are mindful of its confidentiality and treat it with respect and discretion.

3. Why We Collect This Information

We collect and use your personal data for the following reasons:

• To respond to enquiries

• To keep you informed about updates, services, or events

• To contact you regarding scheduled or rescheduled appointments

• To provide a personalised and professional service

We rely on your consent and/or legitimate interests as the legal basis for processing this data.

4. How We Store and Protect Your Data

Your personal information is securely stored within the Wix platform’s internal database and calendar system, which is protected by password access and managed by authorized personnel only.

We take reasonable and appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

5. Sharing Your Information

We do not share your personal data with any third parties, marketing agencies, or external booking platforms. All client data remains confidential and is used solely for the purposes described in this policy.

6. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you would like us to delete your personal data, you may contact us at any time using the details below, and we will honour your request unless we are legally required to retain certain information.

7. Your Rights Under the UK GDPR

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how we process your data

• Withdraw your consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your personal data, please contact:

Hannah Berhe
Email: hannahberhe.6@gmail.com
Website: www.theberania.com

9. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with the updated date.

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Cookies:

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Cookie Policy

Effective Date: 17/04/2025

This website, www.theberania.com, uses cookies to improve your experience and to help us understand how visitors interact with our website. By continuing to browse our site, you agree to our use of cookies, unless you choose to disable them through the cookie consent banner or your browser settings.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember you and your preferences.

How We Use Cookies

We may use cookies for the following purposes:

• To ensure the website works properly

• To understand how visitors interact with the site (e.g. page views, time on site)

• To remember user preferences (such as accepted cookies)

We do not use cookies for marketing or advertising purposes.

Managing Cookies

You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. You can delete cookies or prevent them from being stored by changing your browser settings at any time.

Contact

If you have any questions about our use of cookies, please contact:
Email: hannahberhe.6@gmail.com

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